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Any company is aware that its market image and the way it is perceived by customers are elements that should be treated with care. In a time where information travels fast and it’s easy [...]

The telesales campaigns are used by many companies in the market, not only to showcase and promote their own products and services, but to maintain an optimum communication level with their [...]

Telesales jobs have become more and more popular lately, but few people know the responsibilities and benefits that derive from such positions. What exactly means to work in telesales? In just a [...]

Why are some companies or corporations choosing to outsource their customer care departments? Is it simply for money or do they lack the necessary resources to keep and maintain a client service [...]

What are companies today without their customers? And what are B2B companies without their clients, companies or organizations that have in turn their own customers? Are there any present trends [...]

Blue Point started its activities in the Romanian service industry in 2007 and from that moment on, the company grew to become one of the most promising call centers in the market. In one of our [...]

Are you the right person to work as a call center agent? No matter we are talking about call center companies or client service departments of international corporations, the customer care agent [...]

Are you considering working in a Customer Care Agent position? Do you think you’re a good fit for this kind of job? Are you ready for this type of opportunity? And more important to ask [...]

The story of Blue Point starts in 2007 with a team of customer care professionals who decided to access the service industry by creating one of the best outsourcing companies in the Romanian [...]